Handling of Personal Information

Privacy Policy

EDS International Driving School
A Business Service of Emanon Solutions

Last Updated: October 29, 2026

At EDS International Driving School (EDS), we value your trust and are committed to protecting your personal information.

As a business service of Emanon Solutions, we handle personal information responsibly and in accordance with Japan's Act on the Protection of Personal Information (APPI) and other applicable laws and regulations.

This Privacy Policy explains how we collect, use, manage, and protect the personal information of our students, customers, and website visitors.

1. Collection of Personal Information

We may collect personal information necessary to provide our driving education, consultation, and related services, including:

Personal Details: Full name, date of birth, nationality, and residential address.
Contact Information: Email address, telephone number, and LINE account information.
Identification Documents: Copies or details of driver's licenses, residence cards, passports, and other documents when necessary for the requested service.
Driving Information: Driving experience, license status, training records, lesson history, and examination-related information.
Booking and Payment Information: Lesson reservations, service applications, payment records, and transaction details.
Communications: Information provided through our website, email, LINE Official Account, telephone, and other communication channels.

We collect only the information reasonably necessary to provide our services and fulfill legitimate business purposes.

2. Purpose of Using Personal Information

Personal information collected by EDS may be used for the following purposes:

Processing student registrations and service applications.
Scheduling, confirming, and managing driving lessons.
Providing practical driving instruction and educational support.
Assisting with foreign driver's license conversion procedures.
Providing information and assistance concerning Japanese driver's license examinations.
Communicating lesson schedules, booking confirmations, reminders, and important announcements.
Responding to inquiries, consultation requests, and customer support matters.
Managing payments, receipts, and other administrative records.
Improving the quality, safety, and efficiency of our services.
Complying with applicable laws and regulations.

We will not use personal information beyond the specified purposes without obtaining the necessary consent or another lawful basis.

3. Handling of Identification Documents

Certain EDS services, particularly foreign driver's license conversion assistance, may require students to provide copies or details of official identification documents.

These may include passports, residence cards, foreign driver's licenses, Japanese driver's licenses, and other documents necessary for the requested procedure.

EDS will:

Collect identification documents only when reasonably necessary.
Use the documents exclusively for authorized service-related purposes.
Restrict access to personnel responsible for handling the relevant service.
Apply appropriate security measures to prevent unauthorized access, disclosure, or misuse.
Retain or dispose of documents in accordance with applicable laws and our document-management procedures.

Students are encouraged to provide identification documents only through communication methods authorized by EDS.

4. Disclosure of Personal Information to Third Parties

EDS will not sell, disclose, or provide personal information to third parties without the student's prior consent, except where permitted or required by applicable laws and regulations.

Such circumstances may include:

Legal Requirements: When disclosure is required by law or legally requested by authorized public institutions, including courts or law enforcement agencies.

Driver's License Procedures: When information must be provided to relevant driver's license centers, examination authorities, or authorized organizations to assist with a student's requested procedures, subject to applicable consent and legal requirements.

Service Providers: When information is handled by authorized third-party service providers supporting our business operations, such as booking systems, payment processors, or communication platforms, subject to appropriate safeguards.

Emergency Situations: When disclosure is necessary to protect human life, health, or property and obtaining consent is difficult.

Other Legal Exceptions: When disclosure is otherwise permitted under applicable personal information protection laws.

Any sharing of personal information with Emanon Solutions or other affiliated businesses will comply with applicable legal requirements.

5. LINE, Email, and Electronic Communications

EDS uses electronic communication tools, including LINE Official Account and email, to communicate with students and manage service-related activities.

These communications may include:

Lesson reservations and confirmations.
Appointment reminders and schedule changes.
Information regarding driving lessons and examination procedures.
Responses to student inquiries.
Important service-related announcements.

Students should understand that electronic communication services may process information according to their respective privacy policies and security practices.

EDS will take reasonable measures to protect personal information shared through these communication channels.

6. Protection and Security of Personal Information

We implement appropriate administrative, technical, and organizational security measures to protect personal information against:

Unauthorized access or disclosure.
Loss, theft, or accidental destruction.
Leakage, alteration, or misuse.
Improper handling or unauthorized distribution.

Access to personal information is limited to authorized personnel and service providers who require it to perform legitimate business activities.

7. Access, Correction, and Deletion of Personal Information

Students and customers may request access to, correction of, deletion of, or suspension of the use of their personal information in accordance with applicable laws.

Upon receiving a request, EDS may verify the identity of the requester to prevent unauthorized disclosure.

We will respond within a reasonable period, subject to applicable legal requirements.

Certain information may need to be retained to comply with legal obligations, maintain transaction records, or resolve outstanding service-related matters.

8. Retention of Personal Information

EDS retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected or to meet applicable legal requirements.

When personal information is no longer required, we will take appropriate measures to securely delete or dispose of it.

9. Website and Online Services

Our website and online services may collect limited technical information necessary for website operation, security, performance monitoring, and service improvement.

Where cookies, analytics tools, or third-party services are used, their handling of information will be subject to applicable laws and relevant privacy requirements.

10. Changes to This Privacy Policy

EDS may review and update this Privacy Policy to reflect changes in our services, business operations, or applicable laws and regulations.

Any revisions will be published on our website together with the updated effective date.

11. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact: